phone

so, i have been having problems with my phone
since about Jan
i HAVE complained
i call customer service
they tell me to take it to a sprint store
to get it replaced
the people at the sprint store
tell me i have to duplicate the problem
well ..
since the problem is sporadic
i can NOT duplicate it
they tell me to come back later

so i call customer service & tech support back

the phone hangs up

that is PART of the problem

GGGGGGRRRRRRRRRRRR

in March, Sue gives me some advice

it works marginally better

i STILL complain to the sprint people

it is NOW June

i go to a DIFFERENT sprint store in Newnan

she orders a REPLACEMENT phone

however, there is a mix-up

the phone gets sent to Fayettville

but i get the replacement phone

i go home

i sync the phone

bluetooth doesn't work / GPS does

hotmail works / sprintpcs doesn't

KEYBOARD is whack

wait 3 days to go BACK to Fayetteville

another replacement is ordered

so, HOPEFULLY on tue

i will have a phone that works 100%